Firm Tasks Contractors on Optimal Service Delivery

Emma Okonji

In a bid to ensure and strengthen network deployment partnerships for optimised client service provisioning and end-to-end delivery, independent fibre optic infrastructure and telecommunications services provider, Phase3 has called on all contractors to maintain quality service delivery.

The telecoms company made the call during its first annual contractors engagement forum and awards, which held in Abuja recently.

The event focused on seeking inputs, discussing feedbacks, the required ingenuity, and transparency of stakeholders in facilitating change to enhance network project objectives.

At the end of the event, a short ceremony to honour the company’s outstanding contractor, Sir Feliy Telecoms Limited for its accomplishments and notable contributions to the Phase3 network for the year, 2017, was also held.
The Chief Executive Officer, Phase3 Telecom, Mr. Stanley Jegede, said the very demanding, competitive and rapidly evolving landscape that the telecommunications industry is currently into, call for an urgent rethink of how a company such as Phase3 Telecom deploys its services.

“The principal consideration, which certainly involves the active collaboration of its contractors, is maintaining a consistent graph of network uptime through result driven processes that promote turnkey network infrastructure deployment and service integration,” Jegede said.

According to him, the role of Phase3 is about transforming, hence the need to affirm its market position as a high-speed broadband infrastructure backed by a sustainable integration model that builds and ensures scalable business solutions that both compliment the objectives of the National Broadband Plan and ensures that it helps its clients succeed in their businesses.

He said its contractors must begin to see beyond increasing profits to viewing themselves more as industry stakeholders that are integral to addressing the existing market gaps in meeting broadband services demand as well as the current strategic objectives for the deployment of nationwide fibre optic infrastructure, under the broadband plan.