Air Peace Pledges Improved Customer Service

West Africa’s leading carrier, Air Peace feted its customers during the celebration to mark its fourth anniversary.

The airline said its success so far was made possible by the loyalty of its customers so they were given gifts, ranging from free tickets to souvenirs and improved in-flight refreshment.

A statement signed by the Chief Operating Officer, Mrs. Oluwatoyin Olajide, said the airline centred the celebration of the fourth anniversary of its flight operations on members of the flying public as a mark of the premium it placed on them as the core of its business.

“Running an airline anywhere around the world is quite a challenge. But our wonderful guests have made the four years of our flight operations a very pleasant experience.

“From seven aircraft and five routes at launch of our operations on October 24, 2014, our valued guests have supported us all the way to the top spot of the aviation business in Nigeria and the West Coast of Africa.

“Today, we operate into 14 domestic and five regional destinations, with plans for the launch of our long-haul flights to Dubai, Sharjah, London, Houston, Guangzhou-China, Mumbai and Johannesburg nearing completion. From seven aircraft at launch, we now have a fleet of over 24 aircraft, excluding the 10 brand new Boeing 737 MAX 8 aircraft we recently ordered.”

Olajide, said in four years, the airline has scored a number of firsts and set multitude records in the aviation industry in Nigeria and the West Coast of Africa, including the acquisition as well as registration of Nigeria’s first Boeing 777 and setting up of a subsidiary, Air Peace Hopper to organise its effort to seamlessly connect unserved and underserved domestic and regional routes under the airline’s no-city-left-behind project.

“On the economic front, we have created thousands of direct and indirect jobs for members of the public without discrimination on the bases of gender, religion, creed and tribe. We have done a whole lot in unifying Nigeria through air travel and positively impacted the economies of the country and its regional counterparts.

“All this would have been impossible without the patronage, support and loyalty of our valued customers. That was why we decided that our fourth anniversary be devoted to celebrating them. We see a very bright future and we assure of better days ahead for members of the flying public as we continue to strive for greater ways of delivering safe, comfortable and exception flight services,” Olajide said.

The airline, it was gathered, gave passengers who flew on its fourth anniversary gifts, including power banks, bluetooth speakers, USB flash drives and pens. The airline also allocated a number of free tickets to be won by its customers and members of the public participating in its social media engagements. The airline, reports said, also raised the quality of refreshment served on its flights.