Remita Charts Path for Growth in Logistics Sector

Omolabake Fasogbon

Electronic payment platform, Remita has advised stakeholders in the logistics and supply chain sector to take advantage of the huge benefits of electronic payment to enhance service delivery for customers.

It further encouraged the stakeholders to see it as a growth strategy that guarantees customer satisfaction and retention, fast-track delivery process and increase accountability for sustenance.

Business Lead for Special Projects and Fintech Partnerships at System Specs, Providers of Remita, Kayode Osinulu while on a panel session at Conclase Business webinar recently, maintained that e-payment remains a game changer that will enhance value in the logistic sector.

The webinar was organised by Conclase Consulting in partnership with the Nigerian Postal Service (NIPOST) with the theme, ‘Enhancing hitch-free delivery for businesses and Logistic Companies to Maximise Customer Satisfaction”.

Osinulu argued that epayment would seamlessly manage the process preceding pick-up down to delivery in logistics.

He said, “Digitising the tracking, invoicing, and collection of payments will greatly improve experience for logistic firms and other businesses. As a result, there will be improved accountability, transparency and profitability. Also, e-commerce competitive pricing strategy and delivery efficiency will make logistic firms stand out.”

“With mobile payments continuing to deepen expansion, commerce firms are likely to continue to benefit from a sustainable ecosystem. Business owners should also be particular in understanding their customers’ behaviour while implementing innovative sales strategies that maintain low operational costs, create value for customers and improve revenue for the business,” Osinulu said.