FinTech Firm Tasks FG on Increased Collaboration

Gilbert Ekugbe

Xpress Payment Solutions Limited has called on economic managers to strengthen its collaboration with fin tech companies to achieve a virile and healthy FinTech industry.

Indeed, the firm stated that the fin tech industry is one of the industries that thrived during first out break of the Covid 19 pandemic, noting that the industry by over 46 per cent according to the last statistics by Nigeria Bureau of Statistics (NBS).

The Managing Director, Express Pay Solutions, Mrs. Markie Idowu, stated this at the launch of Xpress Payments Creche for its staff who are nursing mothers.

“What we expect from the government is more collaboration. Our regulators are trying, but we believe more collaboration still needs to be done for us to have a healthy fin tech industry,” she said.

She added that the fin tech industry has done quite well over the years especially at the peak of the impact of Covid 19 as people had to move away from banks to mobile banking to meet their cash needs.

“The FinTech industry has done quite well and you know lots of companies suffered during Covid last year, but for fin tech companies it boomed because people had to move away from the banks and physical presence because they needed to make transactions. The uptake really went high especially for mobile. Some mobile applications people were using lots of them and the statistics for 2020 was over 46 per cent. For the industry it actually boomed during this covid period,” she said.

About the launch of the Creche, she added: “This is a FinTech company and we have lots of young mothers where they have a challenge to find a place to keep their children during work and they are always worried. The work life balance is one of the challenges nursing mothers face at their workplace. A lot of what we do now is looking for work life balance and that is why we said how can we make it possible for them. So if we have a crèche and they come to work, they drop their baby at the crèche and they work comfortably.”

The Managing Director said: “We are trying to make this company the best place to work and this is our target so anything we need to make staff more comfortable we will do it. We are looking for ways to bring more women into the fin tech space and this is one of the ways we can and it is not just only for women. We encourage other companies to do this and not just for the fin tech space. If you have an employee work with peace of mind, it increases their productivity. What it will cost to build a crèche is not as much you would lose in staff time that is worried and checking his or her child every now and then. I will encourage every company to do it and not just in the fin tech space.”

She reaffirmed the company’s commitment to providing excellent customer service going forward, assuring that more products would be launched to. meet customers’ expectations.

Earlier, the Director, Express Pay Solutions Limited, Mrs. Susan Ochia, said the launch was to make sure nursing mothers in the company do not have difficulty taking care of their children.