Customers Applaud OPAY, Say, ‘Brand is Reliable, Network Uptime Top Notch’

Mary Nnah

Little wonder the OPay App is arguably the fastest-growing downloaded fintech app within the last few months. With its numbers of around 30 million and 500,000 agents in Nigeria, the OPay Digital Service has earned the trust of customers and fintech enthusiasts for its seamless mobile money transfer services and related services. 

Licensed under the Central Bank of Nigeria (CBN) mobile payment service providers, OPay which commenced operation in Nigeria in 2018 as a fintech, is estimated to be worth over 2 billion USD as it provides mobile money services including mobile payment services to both the banked and unbanked populace and also drives the governments’ financial inclusion policy.

The brand over the years and particularly over the last few months has continued to earn the praises of corporate and individual customers across different social economic and demographic strata.

An OPay customer in Ikorodu  Mrs. Alice Adaramola while acknowledging the role of OPay as a life-saving solution provider, explained that the last two months or thereabout have proven OPAY as a robust and resilient platform that has been able to provide solutions to customers’ money transfer needs without breaking down even under intense pressure.
“OPay is very good and this is evident in the brand growth in the last few months because it is seen that the money transferred is delivered with ease and no delays. Its reliability is top-notch”, Adaramola enthused.  

Apart from the fact that POS operators find solace in the brand as the platform was able to record complete transactions better than the competition, several individuals, shop owners and SMEs turned to OPay when transfers became a challenge for other players.
Another user, Patrick Lex while alluding to the security of the OPAY platform, prides the brand as a “tested infrastructure to keep their funds safe and secured at all times”.
Patrick waxes philosophical, “With OPay I feel like am fortified. The transfer is sharp and quick” adding that he has ditched some commercial banking apps as he embraces  OPAY for his daily money transfer requirements and associated needs.

In a similar vein, Vincent Iyke rates the leading money transfer app very highly. According to Victor, though, he is just about three months on the app, and he claims, the experience has been wonderful.

He gushes, “I’m just about three months old on OPay and the services are just too good. Transfers to any bank are instant with NO charges, NO notification charges, daily transfer limit for me is N200,000. I have just upgraded to tier 3 where I can perform transfers of N5,000,000 daily”. You also get your ATM card with ease, he added with pride and satisfaction claiming “the experience has been wonderful”

Alison Steve Daniel, another customer, underscored the points by other satisfied customers as he describes OPAY as “one of the best online banking platforms I have ever seen in my life, OPay is the best.  

With a brand promise of enabling prosperity, OPAY is measuring up to its promise as customers confirm with satisfaction that its solutions make payments easier, transfers free, savings more rewarding and give you cash back on airtime and data top-ups.
Most of these are possible as the brand ensures “100% network uptime” to bring about “payments in seconds without transaction failures” to bring about a satisfied clientele.