Spectranet Launches New Scheme to Enhance Customers’ Experience

Nosa Alekhuogie

In a bid to foster customer loyalty and give back to subscribers, Spectranet, an Internet Service Provider (ISP) in Nigeria has launched a new solution called ‘Spectranet Jara’. 

With the launch of Spectranet Jara, all data recharges done across all Spectranet’s renewal channels such as their Self Care Portal, Mobile Apps, Exclusive shops and Authorized Dealer outlets, will now be eligible to receive loyalty points of up to 10 per cent of the total value of the recharge.  

During the launch of the scheme at Spectranet’s Headquarters in Ikeja, Spectranet Jara was described as a special offer to say thank you to all her customers for sticking with the brand throughout the years.

Explaining how it operates, the Chief Executive Officer (CEO) at Spectarnet, Mr. Maneesh Kulshrestha, disclosed that the JARA initiative would enable customers acquire loyalty points of up to 10 per cent of every data recharge done, irrespective of the plan selected. 

The Spectranet ‘Jara’, which means extra, has been designed to reward Spectranet subscribers with loyalty points on every data recharge.

Kulshrestha further described the new offering as one that showcases Spectranet as a market leader that will continue to introduce customer friendly initiatives that truly makes a good difference to improve the life and businesses of Nigerians.

Also, at the launch of the scheme, Spectranet rewarded five top dealers who met their targets and performed excellently in the second quarter of this year. The dealers were celebrated with awards and new incentive packages to encourage them and congratulate them for a job well done.

The CEO added that the move was a calculated attempt by Spectranet to give back to not only its customers and dealers, but also the larger society, stating that internet service is a major key to surviving and thriving in the face of the current economic challenges confronting Nigerians.