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Our Seminar will enhance Client Service in Legal Industry – Tinuola Agbabiaka
Vistaserve Associates Limited, a leading provider of Client/Customer Service Consultancy, Recruitment, and Training, founded by seasoned Solicitor; Tinuola Agbabiaka in 2017, is set to host a transformative event. With nearly three decades of post-call experience, Tinuola Agbabiaka brings a wealth of knowledge and expertise to the table, combining a legal background with extensive proficiency in Customer/ Client Service delivery and training.
The event, titled “Client Service & The Business of Law,” aims to equip Law Practices with the tools to thrive in the ever-expanding world of business. According to the organiser, the objective is to foster formidable, knowledgeable, and Client-centric teams, ensuring that they stand out as the preferred choice in a landscape abundant with options.
“We envision a future where every legal practice is armed with a Client-centric team,” remarked Tinuola Agbabiaka, the Founder of Vistaserve Associates Limited. “This seminar is a significant step towards achieving that vision.”
“Also, in a world fast evolving, forward thinking law practices are now being run as a business to ensure and secure a lifetime relevance, in addition to outliving founding partners. An increasing client database is needed to compete in today’s world. While Clients have various options including virtual, what will make your firm stand out are your people and how they make the Client feel”
On what participants should expect, Agbabiaka said, “Attendees can anticipate an engaging program focused on training for both internal and external clients, as well as recruitment strategies for Client-facing staff.
“At the end of this course, delegates will have acquired a comprehensive understanding of Client Service Retention and Management that will make their firm the preferred to clients and enhance revenue”, she added.
The event is billed to hold at the prestigious The C4EG Place, Ikoyi Lagos.
Expected at the event are Partners, Senior & Junior Partners, Senior Associates, Practice Managers, and other distinguished professionals in the legal field.