Port Harcourt Disco Begins Global Token Identifier Rollover for Prepaid Meters

Digital electric meters in a row measuring power use. Electricity consumption concept. 3d illustration

Blessing Ibunge in Port Harcourt

The Port Harcourt Electricity Distribution Plc (PHED) said it has commenced Global Token Identifier Rollover (TID) for prepaid meters in its franchise area.

The Head, Corporate Communications, PHED, Mrs. Olubukola Ilevbare, who disclosed this yesterday, stated that the rollover was in line with the directive of the Nigerian Electricity Regulatory Commission (NERC).

Under the Global Token Identifier Rollover exercise, all prepaid meters would be upgraded with a standard transfer specification code which comes in two sets of 20 digits key change tokens imputed into the meter.

Ilevbare, said the exercise became imperative because the current software that enables vending for every prepaid meter globally, would expire on November 2024, without any remedy for meters that were not rolled over with the key change tokens.

“In accordance with the procedure required for the Token Identifier Rollover, unused tokens must be loaded in the Prepaid Meter before attempting the rollover exercise with the two sets of 20 digits’ key change token to avoid token rejection by the Meters.

“It is noteworthy to mention that essence of this process is not to make energy meters run faster or slower, hence, there is no need for panic and that the TID rollover will not alter the meteorological properties of electricity meters that have been certified by NEMSA.”

Ilevbare, disclosed that the company had instituted proactive measures to ensure that the process was seamless for their esteemed customers.

“We have multiple avenues like our Offices, website, IBINABO and help desk where customers can easily obtain the Key Change Tokens for ease of upgrading their Meters while enjoying the best of superior customer experience,” she added.

Ilevbare, also advised customers not to make any payment in exchange for the key change tokens, stressing that the rollover exercise was done at zero cost as the company would not be held liable for any loss of money for failure to adhere to this information.