FCTA Embraces E-billing Ticketing for Booking of Vehicles 

Olawale Ajimotokan in Abuja 

The Federal Capital Territory Administration (FCTA) has transited from manual booking and billing for vehicles in the Federal Capital City to e-billing ticketing. 

The Director, Directorate of Road Traffic Services (DRTS), generally known as VIO,  Dr  Abdulateef Bello, disclosed this in Abuja on Wednesday during a training on paperless booking and e-billing system for the agency’s operational workers.

He said the exercise, which was attended by all operational staff from the 22 commands of the FCT DRTS, would curb revenue leakages, promote transparency and effectiveness in the traffic management system.

He stressed that the e-ticketing will first commence in the city centre because of the heavy traffic being experienced before it is extended to the suburbs in few days to come.

Bello noted that the system would allow offenders to appeal or protest unsatisfactory bookings, promote justice and address discrepancies.

The director said the evolution would empower DRTS officers to serve the public better by delivering services that are not only seamless but efficient and transparent.

In addition, he said the system offers seamless payment options for offenders, enhancing the overall experience for those interacting with the services offered.

“The new paperless system exemplifies our commitment to leveraging on a cutting-edge technology to serve our community with unparalleled efficiency and integrity while actively eliminating the challenges posed by the continued use of the manual system.

“It will also help us to manage fines and ticketing system while minimizing revenue leakages. With this system, we will have a comprehensive record of all transactions, which indicates that every money rightfully owed to the government is collected and accounted for.

“It provides ease of access to penalty records from various endpoints, complete with audit trail history and other related data analytics, ensuring accountability and informed decision -making,” Bello said.