BEDC Assures Customers of Seamless Service During Yuletide

Kemi Olaitan in Ibadan 

The Ibadan Electricity Distribution Company (IBEDC) Plc, has reiterated its commitment to continue to serve its customers with seamless service.

The Managing Director and Chief Executive Officer of the company, Kingsley Achife, in a statement he personally signed, felicitated with all Christian faithful on the commemoration of the birth of Jesus Christ, wishing all Nigerians a happy Christmas and new year holiday.

Achife who emphasized the values of unity and goodwill during Christmas, called on customers to join hands in fostering a secure and harmonious environment.

He said, “IBEDC reiterates its commitment to providing seamless service during the holiday season. The technical team will be on standby to address any electrical faults promptly. The company’s customer care line (07001239999) will remain active for quick responses to complaints and reports.”

He then appealed to customers not to assault IBEDC staff, explaining that the commitment and hard work of the staff are essential for delivering quality service, and any grievances should be communicated through appropriate channels rather than resorting to violence.

The IBEDC boss highlighted that the festive seasons often see an increase in electrical hazards, urging IBEDC customers to exercise caution and avoid unsafe practices such as unauthorized tampering with meters or attempting to bypass the electrical system.

“Christmas is a time for joy and reflection. Let us not compromise the safety of ourselves and others by engaging in activities that could lead to electrical hazards. I implore our esteemed customers to refrain from energy theft, as it not only endangers lives but also hampers our collective progress, “he stated.