9mobile Urges Subscribers to Begin NIN-SIM Linkage

Emma Okonji

Following the directive given by the Nigerian Communications Commission (NCC) to disconnect all improperly registered SIM cards as well as SIM cards not linked to National Identification Number (NIN), 9mobile has urged its subscribers who have not linked their SIM cards to their NIN, to do so in order to avoid the ongoing disconnection exercise.

According to the telecoms company, customers who do not comply with the directive will be unable to make or receive calls, have no access to the internet, no SMS, no One Time Password (OTP), and no bank alerts.

Director, Customer Care at 9mobile, Ehimare Omoike, who gave the advice, said the on-going disconnection was in line with the directive of the NCC that must be complied with.

The commission had in December 2023 directed that all telephone subscribers must have their NIN linked to their operator’s network to verify the identity of the phone users and minimise the criminal use of network services. He said with over 35 per cent of subscribers’ lines not linked to their NIN, so many telecoms subscribers will be disconnected should they not create time to link their NIN.

Omoike noted that customers whose mobile lines were not linked to their NIN would be disconnected from all telecommunication service of the network.