Access Holdings’ Subsidiary, Hydrogen Hosts Workshop

Dike Onwuamaeze

As part of its mission to empower African businesses with tools needed to thrive, garner admiration, and foster global acclaim, leading payment solution company, Hydrogen Payment Services Company Limited (Hydrogen), recently partnered with the Co Creation Hub (CcHub), to host the latest edition of the Catalyst workshop in Lagos.

Hydrogen is a subsidiary of Access Holdings.

The Chief Technology Officer, Hydrogen, Mr. Emeka Awagu, who spoke as a panelist, addressed the issue of customer-centricity, which according to him, was key to Fintech growth.

Awagu, advised startups to listen to customer demands and understand their needs in order to develop the right solutions that will lead to long term market viability.

He said: “Innovation is key for startup growth. However, understanding customers’ needs and change in behaviour will help any startup to innovate better. Startups must be flexible and agile to develop solutions with high interoperability and processing speed, and they must be ready to learn from startups that have failed.”

“Statistically, a staggering number of startups fail, often due to financial mismanagement. Hence, founders must prioritise understanding and maintaining a healthy the Cost-to-Earnings ratio.It is not just a number, but a pivotal indicator of a company’s financial health as well as being a key attractiveness determinant for investors,” Awagu added.

On his part, the Group Director, Digital Transformation, ARM HOLDCO, Ina Alogwu, who also spoke as a panelist at the session, stressed the need for startups to develop sustainable products and solutions that will help them remain competitive in an environment that is faced with harsh economic realities.