LASG, Interswitch Group Sign MoU for Dev’t of Lagos Smart Health Information Platform

Victoria Ojiako 

The Lagos State Government has officially signed a concession agreement with one of Africa’s leading integrated technology enablers, Interswitch, through its Healthtech subsidiary, Interswitch eClat, to develop and manage the Lagos Smart Health Information Platform (LAGSHIP).

Nigeria’s healthcare industry remains grossly underfunded with several other challenges, lacking a truly national/integrated framework for healthcare service delivery due to fragmentation among health stakeholders. A recent report from Knight Frank estimates Nigeria would require about $82 billion of investment in health-care assets to reach the global average. Healthcare institutions continue to struggle with daily operations due to a myriad of constraints and process inefficiencies. The foregoing is the backdrop against which this latest public-private partnership milestone championed by the Lagos State Government is being launched with a view to positioning Lagos, Nigeria’s largest economic hub as a model for sub-nationals in strategic healthcare delivery interventions. 

The Executive Governor of Lagos State, H.E. Babajide Olusola Sanwoolu highlighted the significance of the Lagos State Smart Health Information Platform Project as one unprecedented in Nigeria till date. The Governor, in his remarks asserted that “The signing of the Concession Agreement between the Lagos State Government and Interswitch for the implementation of the Smart Health Information Platform (SHIP) is a ground-breaking development which signifies the start of a comprehensive technological overhaul in Lagos State’s health sector, aimed at enhancing residents’ access to healthcare services.” 

Governor Sanwoolu further remarked that “I believe that this platform represents a significant and innovative approach to utilizing technology for accessing health information. It is poised to deliver numerous benefits and eliminate payment barriers, thereby encouraging citizens to actively engage with the process.”

Capitalizing on over 2 decades of experience and strategic expertise digitizing transactions and aggregating technology platforms across Africa, by virtue of this concession, Interswitch will support the State Government in securely leveraging data harnessed from electronic medical records deployed across all hospitals (public and private) and allied locations within the industry value chain, to create enhanced experiences for all stakeholders, from administrators to medical personnel, patients, as well as for better planning and policy-making, ultimately.  The strategic objective is to address gaps within the healthcare delivery system by creating an ecosystem that facilitates deeper connections between stakeholders and essentially addressing fragmentation by connecting patients to doctors, practices to public offices and patients to their medical data, thereby solving the operational problems of hospitals and healthcare providers through the robust over-arching technology infrastructure that LAGOS-SHIP represents.

Commenting after the signing ceremony, which was jointly signed by the Honourable Commissioner for Health, Dr. Akin Abayomi and the Special Adviser to The Governor on Public-Private Partnerships (PPPs), Mrs. Bukola Odoe, and witnessed by the Executive Governor and selected members of the Lagos State Executive Council at the State House, Marina, Mitchell Elegbe, Founder and Group Managing Director/Chief Executive Officer of Interswitch, remarked:

“22 years ago, we set out with a clear vision to solve social problems in Nigeria, starting by digitizing the use of cash, making it available to Nigerians just-in-time. Today, despite the incremental efforts of Interswitch and other players over the years, digital payments are estimated to be still less than 20% of total transactions in the economy. 

This realization suggests that there is tremendous value, financial and otherwise, locked up in sectors and areas where government is a key player, particularly in the aspects of healthcare, transportation, and other basic social services. This vision we had from the outset underpinned our acquisition of eClat Healthcare 5 years ago, and initiatives such as Lagos-SHIP are unfolding strategic interventions along that transformational roadmap. 

We are highly delighted that after a rigorous selection process, the Lagos State Government has deemed it fit to partner with us at the Interswitch Group on this epoch-making journey to digitize the healthcare system, uniting disparate elements into one holistic platform that creates value and enhances the experience of all stakeholders, just like we’ve done in the sphere of financial services, leveraging technology.”

Also speaking at the signing ceremony, Managing Director for Interswitch eClat, Interswitch’s Healthtech Venture, Dr.Wallace Ogufere opined that the Lagos State Government’s pioneering initiative in the form of LAGOS-SHIP is significant in terms of advancing the outlook for Healthcare Management and Administration in a frontier-market such as Nigeria, and moving closer to what obtains in developed economies. In his words “The go-live of the Lagos Smart Health Information Platform will significantly close many identified gaps in electronic medical records management, essentially addressing long-standing constraints including process inefficiencies, limited transparency and inadequacy of necessary tools and supplies, among other challenges.”

This partnership between the Lagos State Government and Interswitch represents a unique model for public-private partnership in the healthcare delivery space, and one which is expected to be a veritable reference point for national and sub-national governments in Africa going forward.