NHEA 2024: Again, Smile360 Wins Best Dental Service Provider

…Boasts advanced technology like 3D X-rays, laser dentistry

Again, Smile360 Dental Specialist Clinic has won the Nigerian Healthcare Excellence Awards (NHEA) for Best Dental Service Provider for the eighth consecutive time.

The dental clinic received its latest win at the NHEA’s 10th Anniversary which was held at the Eko Hotels and Suites in Lagos on 21st June 2024.

The NHEA is indeed designed to recognise and celebrate organisations and individuals who have made significant contributions to the growth of the nation’s health sector.

Smile360 has consistently demonstrated excellence in dental care, winning this prestigious award in 2015, 2016, 2017, 2018, 2019, 2021, 2023, and 2024.

Smile360’s repeated success in this category highlights its consistent delivery of exceptional dental services and its dedication to maintaining high standards in dental care.

The CEO and Clinical Director of Smile360, Dr. Amy Shumbusho, has expressed pride in the clinic’s continued recognition by the NHEA.

She noted: “The award acknowledges Smile360’s commitment to delivering high-quality dental treatments, innovative solutions, and exceptional patient care.”

Shumbusho highlighted several factors contributing to Smile360’s success including advanced technology. “We utilise state-of-the-art dental equipment, including 3D x-rays, digital impressions, and laser dentistry, to ensure precise and efficient treatments.

The dental clinic is known for its comprehensive range of dental services, including child dentistry, periodontal care, cosmetic dentistry, and orthodontic care for adults and children like Invisalign and Align IT Clear Aligners, Cosmetic dentistry, Implant dentistry, Hollywood Smile, and Endodontic treatment.

Periodontic treatment (gum disease), Maxillo-facial surgery, Restorative Dentistry, and Crowns in a single visit with CEREC among others.

Its commitment to patient satisfaction and use of advanced dental techniques have likely contributed to their continued recognition by NHEA, keeping them ahead of the pack.

They prioritise patient satisfaction and comfort, ensuring a stress-free and enjoyable experience for every visit.

The centre emphasises ongoing education and professional development for its staff, community engagement, quality assurance, patient feedback, and a strong online presence.

“Smile360 effectively utilises digital platforms to engage with patients and share dental health information,” says the CEO.

Shumbusho noted that these innovations and practices have not only contributed to Smile360’s multiple NHEA wins but also enhanced the clinic’s reputation and motivated the team to maintain excellence in the industry.

Undoubtedly, Smile360 Dental Specialists has experienced significant positive impacts from receiving awards for its dental services.

“The recognition has increased trust and credibility with patients, leading to higher expectations and an enhanced overall patient experience.” According to the clinical director.

Owing to its consistent wins, some key benefits Smile360 has seen include increased patient attraction and retention, improved staff motivation and morale, and enhanced recruitment and retention of talented professionals.

Others are opportunities for professional development, improved operational efficiency, and increased focus on innovation and technology adoption.

Meanwhile, to maintain their high standards, Shumbusho says Smile360 has implemented several initiatives like commitment to continuous improvement through regular staff training and participation in industry conferences, ongoing investment in advanced dental equipment and technology, and adoption of new treatments and techniques.

Comprehensive quality control measures, strict hygiene protocols, regular audits and reviews, patient-centered care with personalised treatment plans, recruitment, and retention of skilled professionals.

Emphasis on team collaboration, implementation of robust operational systems, and community engagement and outreach programmes, including free dental check-ups.

By consistently implementing these measures, Smile360 has been able to maintain the high standards that have earned them consecutive awards as the best dental service provider.

In the words of the CEO, this focus on excellence has allowed them to continue delivering exceptional patient care while growing their practice and reputation in the dental industry.

Smile360 has reaffirmed its commitment to maintaining its position as a leader in the dental industry through continuous improvement and innovation.

The clinic plans to introduce cutting-edge treatments aligned with global dental trends, utilise advanced technology and techniques to enhance patient care and provide world-class dental services to meet the needs of Nigerian patients.

By focusing on these areas, Smile360 aims to uphold its reputation for excellence in dental care, continue delivering outstanding patient experiences, address the evolving needs of the Nigerian dental market, and contribute to reducing medical tourism by offering high-quality local care.

With these plans in place, Shumbusho emphasised its commitment to staying at the forefront of dental care.

“We will continue to introduce world-class treatments using advanced technology and techniques per the latest global dental trends”.

This forward-thinking approach, combined with their track record of eight consecutive NHEA positions Smile360 to remain a top provider of dental services in Nigeria.

By consistently raising the bar for dental care in the country, Smile360 not only serves its patients but also contributes to the overall improvement of the Nigerian healthcare sector.