African Alliance Fully Operational, Says Management

Life Insurance specialist, African Alliance Insurance Plc, has addressed the concerns raised in a publication in one of the national dailies and provided clarity on the situation at the organisation saying it is still in full operation.

The management of the underwriting firm assured its stake holders that it is still very much operational.

In a telephone conversation with the Executive Director (Technical)of the company, Mr Wasiu Amal, he stated:

“First and foremost, we want to assure all our stakeholders that African Alliance is still very much operational and committed to paying all genuine claims. Annuity payments have also commenced and are being processed diligently to ensure they are completed as soon as possible. We have engaged our customers on multiple channels intimating them on the payment progress. All pending claims will also be honored in due course, as we are fully committed to resolving these matters”, he stated.

Regarding it’s recent operational adjustments, Amao said, “it is important to clarify that African Alliance has not shut down. Due to the nationwide protests that began on August 1, we temporarily transitioned to remote work to ensure the safety of our staff and clients. However, critical staff were on ground all through the protest period. Full onsite operations resumed on Thursday August 8, 2024. We regret any inconvenience this temporary measure may have caused and appreciate the understanding of our stakeholders during this period,” he stated.