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Technology revolutionizing the real estate sector in numerous ways – Godswill Igbokwe
From digital platforms that streamline property searches to advanced analytics predicting market trends, technology is fundamentally transforming how properties are bought, sold, and managed.
Shedding light on the role of technology in reshaping Nigeria’s real estate sector, Godswill Igbokwe, the visionary founder and CEO of Alphalink Group—a Pan-African conglomerate with significant interests in engineering, procurement, and real estate services—remarked, “Technology is revolutionizing the real estate sector in numerous ways. It has made property search and transactions more accessible and transparent, with digital platforms allowing buyers to view and compare properties online. Additionally, technology is enhancing efficiency in property management through smart home systems and automation, making it easier to manage multiple properties remotely. The use of data analytics is also helping us better understand market trends and customer preferences, allowing for more informed decision-making.
Furthermore, technology is enabling us to offer virtual tours, which have become increasingly popular, especially with the global shift towards remote interactions.”
On how his company emphasizes excellent customer service, Igbokwe noted, “Excellent customer service is at the heart of what we do at Alphalink. We achieve this by maintaining open lines of communication with our clients, ensuring that their needs and concerns are addressed promptly. Our team is trained to prioritize customer satisfaction, and we regularly seek feedback to improve our services. We also ensure that we are transparent in our dealings, providing clients with accurate information and managing their expectations throughout the process. By offering personalized services and going the extra mile to meet client needs, we build long-term relationships based on trust and satisfaction.”
Highlighting the challenges facing Nigeria’s real estate sector, he added, “The Nigerian real estate industry faces several challenges. One of the most significant issues is the lack of adequate infrastructure, which makes it difficult to develop certain areas and increases the cost of construction. Another challenge is the inconsistency in government policies, which can create an uncertain environment for investors and developers. There is also the issue of access to financing, as many potential homeowners and developers struggle to secure the necessary funds to purchase or develop properties. Lastly, there’s a need for more transparency and regulation within the industry to protect both developers and buyers from fraudulent practices.”