Don’t Solicit Customers on Port Access Roads, TTP Urges Truckers

Head of Operations at Trucks Transit Parks (TTP), Irabor Akonoman, has called on all truck operators to avoid soliciting customers on port access roads. This, he emphasized, is essential to reducing congestion and ensuring smoother truck movement in and out of the ports.

Irabor made this statement recently during a pivotal stakeholders’ meeting organized by APM Terminals Apapa, to educate stakeholders, particularly its customers, on the workings of the Nigerian Ports Authority’s (NPA) truck electronic call-up system, “ETO” – managed by Truck Transit Park Ltd (TTP).

This call-up system coordinates truck traffic into the Lagos Port Complex Apapa, scheduling dispatches to reduce gridlock and improve the timely delivery of goods.
The meeting, attended by importers, exporters, trucking companies, and Nigerian Port Authority officials, highlighted APM Terminals’ commitment to enhancing port efficiency, supporting the “ETO” system, and alleviating congestion along the port corridor.
Commending APM Terminals Apapa for convening the forum, Irabor also urged importers and exporters to track their truck’s movement via the TTP website.

He said, “We also encourage all importers and exporters to track their trucks’ movements through our website or by contacting our customer care team. Each truck is assigned a unique journey code that allows our staff to trace its booking details. With the journey code and truck particulars, we can inform you of the exact departure date from our facility.”

Head of Commercial at APM Terminals Apapa, Kayode Olufemi Daniels, emphasised the importance of the meeting in educating customers on the workings of “ETO.”
He noted that a deeper understanding of the system’s processes would help reduce operational complaints and alleviate congestion on critical port access roads.
“Our goal is to create a transparent and accessible process that works seamlessly for everyone involved in the port ecosystem,” Daniels stated. “This engagement is an important step toward helping our customers understand the ‘ETO’ system and address any lingering concerns. When our customers know how to navigate the system, they can avoid unnecessary delays, reduce frustration, and contribute to a more organised flow of trucks into the terminal.”