Uber Launches Store Pickups in Lagos to Ease Deliveries at Christmas 

Uber has launched its Store Pickups, an innovative product to help consumers conveniently have their parcels or purchased items picked up or delivered.

Using the Uber Package product, now known as courier, consumers can book a delivery person to collect their prepaid items from stores, whether purchased in-store or online. The product is designed to make same-day deliveries easier and faster this festive season.

Giving details about the product launch, Country Manager, Uber Nigeria, Tope Akinwumi, said: “We aim to stay close to the evolving needs of our consumer base and the introduction of Store Pickups with courier, demonstrates this understanding. With courier, one can send or receive items and also have purchased items picked up in-store, providing convenience for consumers and allowing them to spend more time with loved ones this festive season.” 

With store pickups, one can upload a picture of his or her receipt and provide specific instructions for the driver regarding where and how to pick up the items. Additionally, the driver can interact with the store on the customer’s behalf.

To use the service, consumers simply need to prepare the item for pickup, select ‘courier’ on the Uber app, choose the delivery type (send or receive), input the pickup and delivery addresses, and review the terms and conditions. Upon confirmation of the request, the consumer can monitor the delivery progress in real-time via the app.  

Safety remains a core principle that Uber embeds into all products and services. With Store Pickups, users can take advantage of Live Tracking, which allows them to follow the pickup and delivery of their items, and PIN Verification, which provides a unique PIN that the delivery person can use to verify that the correct item has been collected or delivered, Akinwumi further said, adding that Store Pickups is currently available in Lagos, with plans to extend availability to other key cities in the near future.