BASL Insists on Passengers’ Decorum in Airport Premises

Stories by Chinedu Eze

Bi-Courtney Aviation Services Limited (BASL), operators of the Murtala Muhammed Airport Terminal 2 (MMA2), has issued a firm reminder to passengers and the public about the importance of maintaining decorum and respect within the airport premises. 

The statement follows recent incidents of unruly and violent behavior by some passengers, which BASL described as unacceptable and contrary to the standards expected at its facility.

Acknowledging the frustrations caused by flight delays and cancellations, BASL urged passengers to channel their grievances through appropriate mechanisms. 

The company referenced Part 19 of the Nigeria Civil Aviation Regulations (Nig.CARs), which outlines the rights and responsibilities of passengers, as well as the obligations of airlines, travel agents, and tour operators.

BASL emphasised its zero-tolerance stance toward unruly or violent behavior, warning that such actions will lead to immediate legal consequences. 

This includes prosecution and potential inclusion on no-fly lists. The airport operator reaffirmed its commitment to ensuring the safety, security, and well-being of passengers, staff, and stakeholders.

In light of the yuletide season, BASL called on passengers to cooperate with airport personnel, exercise patience, and report inappropriate behavior to security staff for prompt attention. 

The company stressed the importance of creating a secure and peaceful environment for all airport users.